Should bicyclists obsess less over their component selection and focus more on developing their motor?

Getting a bicycle is not as straight forward as that. I am serving a generation of customers craving instant gratification with their purchase. Here are some points to note when choosing a bicycle.

When customers enter my shop, the first question I will ask is if they are cycling with their friends. It defeats the purpose of buying a mountain bike if the group of friends you are joining are riding road bikes. Your cycling skills can’t help much here as you will be struggling to catch up on your knobby tyres as your friends sped by on their road bike with 700C slick tyres, heads bent forward on tarred road.

Similarly, size of wheels also matters. In Malaysia, it is now popular to choose bicycle with wheel size of 27.5” or a 29er. So, if you were to buy a 26” bike, you may have a problem chasing after your friends cycling on a 27.5” or a 29er, as with each revolution, it can go a bit further than a 26er.

Once my customers have that settled, they will then have to decide if they would like to consider buying bicycles similar in standard to what their friends are cycling. If they just opt for a cheaper model than there is an issue of "losing face", a cultural behavior that the Asians will understand. That is, the feeling that you have lost self-esteem as “what you have is not better than theirs”.

This is how I help my customers overcome that problem. The general idea of most customers is that better components will be installed on a higher priced bicycle. In order to help them make the right decision, I will let them compare components on one bicycle with those on another instead of comparing price of each bicycle to make the decision to purchase. Sometimes, a less well known brand may have better gearing system installed vs one that is branded even though they are similar in price. Then you will have to decide if you would prefer the brand you are seeking and pay more for higher end components installed, which tend to be lighter in weight.
I let my customers feel the mechanism of the bicycle so that they can tell, for example, the difference of using a bicycle with mechanical disc brake over one with hydraulic disc brake or one with V-brake. I let them lift up a 20” steel folding bicycle so that they can imagine how heavy a steel bike with 26” wheelset or higher would be like. Then they can decide if it is best that they pay more for bicycle with alloy, chrommolly or carbon frame.
The important thing as a customer is that you must ask the shop if spare parts of components on the bicycle of your choice are easy to find and replace. So, even if you opt to choose a lower end bicycle due to current budget, you know that you can upgrade the components at later stage when you understand bicycles better as you ride and are sure that you are serious about cycling.
Once you have cycled on your bicycle (or your friends’) and have a clearer idea of what you really like, you will have reached the stage to be obsessed about components. But this time it is because you want to build up your cycling skills with the right components.

Chain Often Came of Your Bicycle?

Sometimes customers come to the shop asking us to help install their chain which had fallen off their bicycle. That can be fixed by adding a master link or rivet.



If the components on your drivetrain are worn out, it would be best to change them if you are installing a new chain, especially, if it is an expensive one. This is because each time you ride and change gears, any worn out parts on the drivetrain, such as, the freewheel/cassette or chainrings or derailleur wheels will pull and rub against the new chain. Your new chain will be damaged and you will have to change it sooner than it should.

If the mechanic informed you that the cassette needs to be changed too, it is possible that the teeth on the cogs of your cassette are damaged. If you do not change it, the chain will keep skipping over the top of the cog and fall off. Ask the mechanic to show you where the damage is. If you cannot see any wear, or burrs or bents on the teeth, you can always send your bicycle to another shop for a second opinion.

The following are some questions a good mechanic should ask you before re-installing your chain:

1) Is it a new chain? New chains for bicycles are always longer than needed. A chain that is too long will slack and fall off the bicycle. We can use the old chain, if it is still on the bicycle, to determine its required length. However, if there is a slack in the old chain, it is possible that it has worn out, in which case, we will have to determine the correct length required for the new chain.

1b) If it is a new chain, did you get the right chain for your bicycle? There are differences in chains for single speed and geared bicycles. Bicycles running on higher speed need the narrower chain which is more expensive. The cheaper single speed chain installed on a geared bicycle can cause it to fall off the chainring due to its width and thickness.

2) Did you fell off your bicycle while cycling? If you did, we will have to check if any components on your drivetrain have been damaged or need adjustment. Your new chain will be damaged if there are bents in the chainring teeth or on teeth of cogs on your cassette.

3) Did the chain come off only when you change your gear? That will mean either the chain is worn out and need to be changed or that the gears need to be set. Chain wear or dirt on it will affect the efficiency of your gears. If that is the case, just putting the worn out chain back on will not help as the chain will fall off again when you shift your gears.

Before the mechanic put your chain back on, he will have to check it for bents or stiff links. The chain will have to be cleaned first if it is clogged with dirt. Once installed, the chain should be lubricated together with the components on your drivetrain.

What is bike servicing?

Did you keep the “Owner’s manual and Technical Handbook” that came with the bicycle you purchased? Some brands do supply that.



You should try to service your bicycle by referring to the schedules noted in the manual. Eg, some parts like your chain, derailleurs, brake levers and brake calipers need to be lubricated on a weekly basis, while other components on a monthly or yearly basis. However, if you enjoy cycling in the rain, you will have to lubricate moving parts more often. These are servicing that you can easily do on your own if you are able to buy the correct lubricants for the components.




The more you ride, the more frequent maintenance for moving parts or components that are not running as efficiently will be required. It is best that you send your bicycle to a professional bicycle shop if you have doubts about your experience or ability to properly disassemble to repair or maintain your bicycle. Moreover, some components, such as, the suspension fork and parts on drivetrain or wheels are difficult to disassemble to fix or replace parts as special tools are required.

If you are planning a long ride or you are participating in an event, sending your bicycle to the shop will enable the mechanic to check if any parts are loose or missing or need to be replaced. They will also inform you if your gears need to be set if they are not shifting efficiently. A good bike shop will also lubricate moving parts on your bicycle and clean it up for you on your request.

You can also check with your bike shop what they will do for you if you send your bicycle in for full servicing. Then decide if it is time for your bicycle to go through these services. You may have to leave the bicycle at the shop for more than a day.

Regular maintenance services and adjustments that you can carry out on your own or with the help of a mechanic from a bike shop will keep the bicycle in good operating condition.

Why do Walmart bikes come with 2 suspensions but more expensive bikes come with only 1?

A hardtail mountain bike is one with only suspension fork installed. It is a full suspension or softtail mountain bike if you can also see a rear suspension or shock absorber installed.

It is not true that all hardtails are more expensive than full suspension bikes. The full suspension mountain bikes that you see in Walmart maybe built with steel frame. And if they are alloy framed bicycles they may be installed with components that are not branded or are house brand with less features. That will affect the weight of the bicycle. It is the lighter weight bicycles that are more expensive.

To give you an idea, take a look at the specifications on this 27.5” full suspension mountain bike which weights only 14.1kg.


A 27.5″ softail MTB like this is selling close to USD1000 vs the USD100 to USD200 range 26″ softail MTB listed on the website of Walmart. If this softail have been installed with complete Shimano Deore groupset, it would have been more expensive.

So, the next time you check out bicycles make sure that you compare components installed on the bicycle and not the price. Example, if the price of the bicycle you are interested in is cheaper, look at the components on the other bicycle.

What are the components installed on that bicycle that you do not see on the one of your choice? What are the additional features? If the more expensive bicycle is installed with carrier, mudguard or a gear shifter of a later model or with a remote lock for suspension, these may cost more than the savings that you think that you will be getting from buying a cheaper bicycle.